Insurance Matters
Stay protected throughout your study
PIHMS is required under the Education (Pastoral Care of International Students) Code of Practice 2016 to ensure 'as far as practicable' that international students have appropriate insurance, PIHMS will work alongside our international students and their agents to make sure that each student has the correct insurance for their needs and for the duration of their study.
Do International students need Insurance studying at PIHMS?
Yes, to qualify for a New Zealand student visa, international students are required to have full medical and travel insurance that complies with the Code of Practice for the Pastoral Care of International Students, while you are in New Zealand.
To help, PIHMS arranges International student insurance policy through Southern Cross Insurance. This meets immigration New Zealand insurance requirements and provides you with top-quality protection during your stay.
This policy is designed to meet the needs of international students, whether it’s a stolen laptop, a broken bone or a doctor’s visit, you will be covered while you study at PIHMS. The policy also covers you while working around New Zealand during your Industry Placement destination or on weekends away. It also includes 24/7 emergency assistance, no excess on medical costs and cover if you go back home for up to 90 days. See international prices (link) or invoices for pricing.
Note: It is not compulsory for New Zealand or Australian students to have insurance.
How to make an insurance claim?
Doctor visit claims
If you have insurance through PIHMS/ Southern Cross Insurance and you go to the doctor, you need to pay for your doctor’s visit and ask for a receipt.
If you visit a doctor soon after you arrive in New Zealand, it is also useful to ask your doctor to provide you with a copy of their summary notes to prove that your claim is not for a problem you had before arriving in New Zealand.
Submit your claim here. After you have been to the doctors you can submit your claim.
Other Non-urgent claims
If you have insurance through PIHMS/ Southern Cross Insurance Submit your claim here.
Emergency Assistance
If you have insurance through PIHMS/ Southern Cross Insurance and you require emergency assistance you can phone Southern Cross Emergency Assistance 24 hours a day, 7 days a week. Sothern Cross Emergency Assistance for International Students Phone 09 359 1602.